Q. How much is SHIPPING to my country?
A. Right now shipping to the
US is $6.99
to Canada is $10.59
anywhere else in the world shipping is $19.99
. We are looking to find ways to make international shipping less expensive in the future!
Q. What is OwlCrate?
A. OwlCrate is a monthly subscription service that delivers newly released Young
Adult novels and other bookish treats to your doorstep.
Q. What comes inside an OwlCrate?
A. Every single crate comes equipped with a top notch YA novel. We spend many
weeks researching upcoming YA releases, and only choose the best of the best.
Besides an awesome novel for you to lose yourself in, we also fill up your box
with lots of goodies geared towards bookworms. Goodies consist of jewelry,
bookmarks, stickers, prints, toys, accessories, and all sorts of wonderful
Q. When is my OwlCrate mailed to me?
A. OwlCrates begin shipping out on the 20th of each month!
Q. How does re-billing work?
A. When you sign up to OwlCrate you will be charged immediately for the subscription model you have chosen (1, 3 or 6 month). Once your subscription cycle is over, you will be re-billed for the same cycle until you decide to cancel your subscription. Re-billing takes place on the first of the month.
Q. How do I know I don't already have the book you're sending to me?
A. We only select books that are published a maximum of 45 days prior to our ship date.
Q. I received an adult novel instead of a young adult novel. It looks awesome, but I'm wondering why?
A. Once in a blue moon we will be sending out adult novels that the YA communities are embracing and are excited by. Usually these will be written by authors who also write YA and are well known in our community. We promise they will always be suitable for ages 16+, and that you will have a great time reading them!
Q. What types of books can I expect?
A. Since we are based in North America, the books we'll be sending out will mostly be hardcovers, and they will usually be the US editions. We will only select books that were published within the last 45 days, so the chances of our subscribers already owning the book will be as slim as possible.
Q. How much does OwlCrate cost?
A. You have the option of choosing to pay on a month-to-month basis starting at $29.99 USD, or pay upfront for 3 or 6 months (with discounts applied). Please be aware that renewal is automatic until you cancel your subscription.
Q. Can I return my crate if I've already read the book?
A. Unfortunately not. The books we select for OwlCrates are newly published books that will have been published a maximum of 45 days previous to our ship date. So unless you're buying every new YA book under the sun, chances are that you will not receive a book you already own.
Q. How do I cancel my subscription?
A. Simply login to your account at owlcrate.com. From there you will see a list of active subscriptions. Click EDIT to get into the subscription and then click CANCEL SUBSCRIPTION. You will be billed for any subscriptions remaining in your cycle, but your subscription will not renew after that. If you have any questions whatsoever regarding cancelling please get in touch with us at [email protected]
Q. Do you ship internationally?
A. We will ship our crates anywhere in the world. Different shipping rates will apply to different areas, but we want everyone to be able to take part!
Q. I'm a business selling items book lovers will enjoy. How do I get my items into a crate?
A. Wonderful! Send us more information about your business/products to [email protected]
You must also be willing to send us a sample of the item. Unfortunately, due to the amount of inquiries we receive, we can't respond to every email. If we're interested in your items we'll let you know!
Q. I would like to review your box on my YouTube channel/blog! Will you send me a free box?
A. Thank you for your interest in OwlCrate! Please contact us at [email protected]
with the subject line: UNBOXING REVIEW. We'll look into it and get back to you soon!