Our Young Adult Book & Goodies subscriptions will include a newly released, signed, hardcover novel with exclusive covers and design elements, along with 4-5 high-quality goodies related to the monthly book and other fandoms.

Our Book Only subscriptions will be just that - a book, only.

Our new Adult Fantasy subscriptions are exclusively Book Only. No goodies (for now...)

The Book Only book will be the same book included in the coinciding Book & Goodies box.

For more details about all our offerings, check out these articles:

• What is OwlCrate?
• What can I expect to find in my monthly book box?

If we have temporarily sold out of subscription spots, you will be directed to join our waitlist.  

Once new subscription spots become available, we will start reaching out to those on the list in small batches and in the order in which they joined. Within the email will be a special purchase link.

If we have contacted everyone on the list and there are still spots available, we will re-open the site to the public, and you can purchase a subscription or gift through owlcrate.com.

Adding your email to the list doesn't reserve a box for you. If you change your mind after you have joined the list, you are under no obligation to buy a box - you can simply ignore the invitation to subscribe when it comes. 

However, if you don't purchase a subscription when you are sent an invite, you will lose your spot and will have to rejoin the waitlist if you want to subscribe in the future.

Shipping rates vary depending on location and on the type of subscription you have.

Book & Goodies Subscriptions
USA: $11.99 - $13.99 per box*
Canada: $19.99 per box
Worldwide: Various - please see this article for our list of international shipping rates.

Book Only Subscriptions
USA: $9.99 - $11.199*
Canada: $14.99 per box
Worldwide: Various - please see this article for our list of international shipping rates.

The shipping cost is PER BOX. If you purchase a 3-Month Young Adult Book & Goodies subscription shipped within the US, you will be charged $104.97 USD for the subscription and 3 x $11.99 USD for shipping.

Please note: The above fixed shipping rates are for our regular monthly subscription boxes. For any past boxes, books, and items purchased through the shop, shipping will be calculated at checkout.

All prices are in USD. Any applicable State, Provincial or National (UK VAT, AUS GST, etc.) taxes are applied at checkout.

*US shipping rates vary for Alaska, Hawaii, and other territories. Some territories will be $26.99 USD ($21.99 USD for Book Only)

We currently ship to most countries* and though door-to-door tracking isn't offered in every country we ship to, almost everyone is able to subscribe!

Shipping rates vary depending on where you live.

You can find a list of our current International Shipping Rates in our Help Centre. You can find more information about tracking your shipment HERE.

*We don't currently ship to Mexico, Peru, or Iran.

To update your address, log into your account and click MANAGE SUBSCRIPTIONS (teal button). 

* The next page is the default landing page for your subscriptions. To update your payment details, click the Address & Payment Details button on the right.
* Below “Your Info”, click the Manage Payment Methods button.
* Choose the card details you wish to update and click Edit.
* In the pop-up, click the Send Edit Payment Link.
*Click the View Payment Information in the email you receive.
* On the new page, update your details and save by clicking Update Card at the bottom of the page.
* Visual Step-by-Step Instructions are HERE.

If you have any issues updating your payment details, please email support@owlcrate.com and we will be happy to help!

To update your address, log into your account and click MANAGE SUBSCRIPTIONS (teal button).

* The next page is the default landing page for your subscriptions.
* Click the Address & Payment Details button on the right to change your shipping address.
* Below “Your Info”, click the Manage Addresses button.
* Choose the address you wish to update and click Edit.
* Fill out the form with your new address and click Save Changes.
* Visual Step-by-Step Instructions are HERE

Note: Be sure to update your shipping address before your renewal goes through on the 1st. If you updated your address after your renewal has already gone through, your box will still be shipped to the old address. Changes made after your renewal will only take effect with your next scheduled renewal. If you do need to update your address for the current month, please contact support@owlcrate.com before the 5th of the month. We will be able to update your address for you as long as your shipment hasn't been processed. 

* Updating your Billing Address does not affect your Shipping Address.

If you are on the monthly plan and would like to skip a box, simply log into your customer account and click MANAGE SUBSCRIPTIONS or My Subscriptions (both in teal). 

On the next page, expand the active subscription box by clicking the [+] and you will then see the SKIP RENEWAL option on the left.

Be sure to skip before your renewal goes through on the 1st of that month. If you forget and a charge goes through, please email support@owlcrate.com as you will no longer be able to skip that box through your customer account.

If you are on the 3-Month or 6-Month plan and wish to skip a box, please email support@owlcrate.com and we can skip your box for you.

If you skip a multi-month plan through your customer account, you will not be skipping one box but an entire 3- or 6-Month cycle. 

For step-by-step instructions, please visit our Help Centre.

** There is no limit on how many times or how often you skip. **

We're sorry to see you go, but we understand if you need to take a break!

To update your address, log into your account and click MANAGE SUBSCRIPTIONS (teal button).

* The next page is the default landing page for your subscriptions. To cancel your subscription, click the Manage Subscriptions button on the right.
* Click the small arrow to expand the subscription you wish to cancel.
* Click the Cancel Subscription button below the subscription details.
* Choose a cancellation reason, leave extra details (optional) and then click Cancel Subscription in the final pop-up to cancel.
* Visual Step-by-Step Instructions are HERE.

Note: Cancelling only affects future renewals; it doesn't trigger an automatic refund. Any boxes that have already been paid for at time of cancellation will still be shipped - this includes 3M and 6M pre-paid plans. If you need to cancel any unshipped boxes, please email us at support@owlcrate.com.

We love being able to offer Exclusive OwlCrate Books and Special Edition Boxes! These books and boxes are completely separate from our regular monthly subscription boxes and must be purchased individually through our shop.

Active subscribers will be sent an early access email, letting them know the date and time books/boxes will go on sale. If books/boxes haven’t sold out within the first 24 hours after going on sale, we will send the access link to everyone on our Newsletter List and to those in The Nest. After another 24 hours have gone by, we will open sales to the public if we have any remaining stock.

Please note: To qualify as an active subscriber, you can be subscribed to Book Only or Book & Goodies. If you are a new subscriber signing up to receive early access emails, we are unable to cancel/refund that first book or box once the early access email has been sent.

Special Edition Books and Boxes are a pre-order and will ship closer to the release date of the book itself. Details will always be noted in the shop listing. If it happens that you need to change the shipping address on your order, please contact support@owlcrate.com as soon as you can. Once your order ships, you will receive an email with your shipping notification and tracking number.

Please note that Special Edition Books and Boxes will show as SOLD OUT in the shop until the date and time they go on sale. All the information you need will be in the early access email, so be sure to read it carefully.

Special Edition Books and Boxes are pre-orders and often don't ship until a later date. If you are unsure whether or not you have already ordered a special edition book/box, please email suport@owlcrate.com and we will be happy to check the system. If you purchase a second copy without realizing you already made a purchase, you will receive two copies when we start shipping, and once an order has shipped, we are unable to accept returns. 

If you have any further questions, please email customer support.